Customer Ratings & Reviews for Regency Insurance Agency
You always make sure that we have the best possible coverage for our home and autos. We know that you are behind the scene making sure we have our insurance needs up to date. It's one less concern that I need not worry about. Thank you.
They made it easy to save money by switching to another company without a lot of paper work or problems.
Everyone there is kind and caring. Any process changes are quick and easy. Great job.
Keri, Mentor on the Lake
You always told us if we had an incident that required us to fall back on our insurance that we'd be covered and it happened and we were taken care of 100% by you and our insurance!
Always great to speak with Regis or his team and it's always direct too, no prompts or waiting on hold. Personable and exceptional customer service, feels like a good friend or family member relationship having them as our insurance agent!
You are always there to answer any insurance questions, or needs we have ever had. There is nobody else I would have as my agent.
Have always gotten a prompt, knowledgeable and friendly response to all of our questions and requests. Regency Insurance always makes us feel like "valued customers".
Regis is the absolute best in the business. He is the most honest, ethical and hard working person in the Insurance industry. He works to find the best coverage at the best cost as if he was spending his own money on the insurance.
I really appreciate when your office shops for better coverage/price when my renewal comes up so that I don't have to. That's why I have an agent instead of going direct to an insurance Carrier.
The personal service is very nice. Regency always takes the time to answer my questions.
Regis and his staff are very approachable and get requests competed in a timely manner. We would never hesitate to refer our friends and family to them. The fact that he is an independent agent helps us get the best rate with the best company.
Geoffrey, Mentor on the Lake
When my roommate and I were moving to our new apartment. Sabrina went above and beyond to help us find the perfect plan that fit our needs. They were very helpful and we would recommend them and especially Sabrina to anyone. She also helped me with my auto insurance.
Sean, Willoughby Hills
Regis and his staff are committed to customer service and are constantly seeking ways to provide the best services to his clients.
I actually had to use my car insurance last year in November or December, and when I called to tell Regis that my car was ran into, he made everything so easy and fast. He filled out all the necessary papers, I didn't have to do a thing but take my car into the garage to get fixed, picked it up that's all there was to it!!!! Thank you Regis, for making my life so much easier.
My family's worked with you and your company for many years and you've always made us feel more comfortable with the insurance process. Your individual care and genuine concern has been greatly appreciated. Continued success and thank you so very much, Regis and Staff!